We Offer:

Available Services in our Scarborough Clinic:

Since its founding, the Proactive Health Care Team has been providing its patients with full medical services including Physiotherapy, Chiropody, Chiropractor, Manual Osteopathy, Massage Therapy,  Acupuncture, Custom Orthotics, and more.

Expert Services:


Physiotherapy is the primary service rendered in our facility by  Registered Physiotherapist Clarisa de la Cruz, complimenting other services such as Massage Therapy, Acupuncture, Manual Osteopathy.

Physiotherapy is a health profession that will help promote, maintain restore the physical and psychological, and social well-being of our patients. Patients are assessed by a registered Physiotherapist in our Scarborough clinic. Upon assessment, the Physiotherapist prescribes a health care plan for the patient that includes the use of therapeutic modalities such as ultrasound, TENS (Transcutaneous Electrical Stimulation); Shockwave therapy, and other modalities and exercises for strengthening and stretching. Physiotherapy is both passive and active forms that can provide an overall rehabilitation of an individual’s condition, as well as, giving a person the knowledge to prevent further injuries.

Patients will be assessed by a registered physiotherapist and Physiotherapy Assistants will provide treatments, with either active or passive therapy or both. Passive care includes ultrasound, stretching, and Electrical Muscle Stimulation. As patient’s painful symptoms reduce, they will be weaned off passive care and graduate into an active care program. The identifying diagnosis will be communicated to the client to be able to prescribe a proper Physiotherapy treatment and management for our patient to regain the highest functional goal.

Our Scarborough Clinic’s philosophy will be to graduate symptomatic patients into wellness and prevention, thereby ensuring patients will use our Clinic service and beyond the resolution of their painful symptoms.

Physical therapy may be prescribed to rehabilitate a patient with chronic pain such as Rheumatoid arthritis, low back pain, post-surgery (knee replacement, hip replacement), cervical and lumbar dysfunction, neurological problems, orthopedic injuries, pulmonary disease, sports injuries, stroke, and motor vehicle, work-related injuries, and other injuries/illnesses.

Treatment and Modalities Used in Physiotherapy

  • Laser therapy
  • Ultrasound
  • TENS
  • Shockwave
  • Taping technique
  • Joint mobilization
  • Therapeutic exercises
  • Cupping technique

Expert Services:

Counseling & Therapy

Psychotherapy is a broad term that covers a wide range of psychological treatments for mental illness. The goal of psychotherapy is to help patients achieve insights into their problems, learn new ways of coping and make positive changes in their lives.

Psychotherapy is a broad term that refers to any form of counseling or talking therapy. It can be used to treat a wide range of mental health conditions, from depression and anxiety to eating disorders and addiction. Psychotherapy can be conducted one-on-one, in groups, or even online. The specific approach used will depend on the client’s needs and preferences. However, all forms of psychotherapy share a common goal: to help the client understand and manage their thoughts, feelings, and behaviors. In doing so, psychotherapy can promote psychological well-being and improve overall functioning.

There are many different types of psychotherapy, each with its own unique approach. However, all psychotherapies share the common goal of helping patients improve their mental health. Psychotherapy can be an effective treatment for a wide range of mental health disorders, including depression, anxiety, and post-traumatic stress disorder. In addition, psychotherapy can also help people who are struggling with life transitions or difficult life events. If you are considering seeking psychotherapy, it is important to find a therapist who is a good fit for you and your needs. Proactive Healthcare Team – Scarborough now offers Psychotherapy. Let us help you gain insights into your thoughts and behaviors, develop new perspectives and ways of thinking, and change patterns of behavior that are not helpful for you.

Expert Services:


Chiropractic is used as a pain relief option for muscles, joints, bones, and connective tissue. Chiropractic care gives relief to patients with chronic conditions. Chiropractors use hands-on spinal treatment and other alternative management to enable the body to heal itself without surgery.

A chiropractor is a medical practitioner who focuses on the spine and other areas of the body that are connected to proper spinal alignment, such as bones in your feet.
The most common types of treatment for pain or discomfort related to back problems include manipulation and massage therapy. Other treatments can also be prescribed by a doctor if there’s an underlying health condition like arthritis, but these may not work well without giving up some habits that contribute heavily towards injury risk factors – so it’s important you know what they are before making any decisions.


  • Improve your posture
  • Helps to provide relief from headaches, neck and back pain
  • Improve movement in your neck, shoulders, back, and torso
  • Manage to improved athletic performance
  • Help prevent work-related muscle and joint injuries
  • Improve your flexibility and range of motion
  • Alleviate backache during pregnancy
  • Helps to treat gait and foot problems

A Treatment:


Acupuncture is a therapeutic method used to encourage natural healing, reduce or relieve pain and improve the function of affected areas of the body. It is safe and effective and is often used as an alternative medication or even surgery.

The method is to insert the very fine needles through the skin and tissues at specific points on the body.

Acupuncture is effective in treating both acute and chronic disorders. The number of treatments will vary with each individual and the condition being treated. Treatment sessions usually last between 15-30 minutes and the relief may be immediate or occur within a few hours or after few days.

Expert Services

Manual Osteopathy

Manual Osteopathy is a drug-free, non-invasive manual therapy that focuses on treating the musculoskeletal framework, includes joints, muscles, and spine by doing manual therapy. It is done by a Manual Osteopath Practitioner who is responsible to do manual therapy and soft tissue mobilization they also balance the system of the body by visceral manipulation.

Manual Osteopathy was established by Dr. Andrew Taylor Still in late 1800 in the United States of America with the aim of using ‘hands-on’ techniques to improve circulation and correct altered biomechanics, without the use of drugs.

The common conditions treated by the osteopath are the following:

  • Mechanical Low back pain
  • Repetitive strain injury
  • Headache, neck, and heel pain
  • Sciatica
  • Shin splints
  • Arthritis
  • Musculoskeletal conditions

Manual Osteopath Practitioner uses very precise palpation and manual therapy techniques in order to be able to treat the restrictions in joints and tissue, which prevent the various parts of the body from fulfilling their natural functions.

The main objective of manual Osteopathy is to be able to restore mobility and normal function to the different systems of the body, to assure that the body is moving freely. The therapist’s goal is to treat the cause of the dysfunction once detected by the Manual Osteopath Practitioner. If dysfunctions are left untreated will may manifest some functional impediments that may weaken defense systems, and can cause postural imbalances and pain.

Custom Made Orthotics and Shoes

Orthotics are custom fabricated with sufficient arch filler to provide total contact, alleviating pressure points and reducing frictions. It is fabricated from a positive model of the patient’s foot. The fabricated device is ground to the correct thickness to ensure that it is perfectly fit with the patient’s footwear.

Bid farewell to foot pain and hello to comfort with orthotics. Orthotic devices are custom made for every patient’s unique needs, whether it is from a medical condition or simply due to age-related changes in the body. Our expert team understands how these conditions can affect your feet and will work closely with you during each step of their fabrication process so that they fit perfectly into your footwear!

Orthopedic specialists at our practice care deeply about easing everyone’s discomfort stemming from an injury on top of chronic problems such as arthritis or diabetes – we’ll always be there by your side through all stages until the end result heals you completely!

An orthopedic shoe is a type of footwear that can support the heel and arch of the foot. This can be lessening foot pain and chronic conditions. They are made in such a way that the cushion and assistance they provide make walking less painful and damaging, encourage blood flow in the feet. Mostly, regular shoes are not properly made and not helping for good health.

Compression stockings are a type of special support stockings for your leg to improve blood flow. This helps prevent leg inflammation and to a lesser extent of a blood clot. It is available for men and women in a variety of styles and colors.

The compression stocking should strong to your legs and should feel the pressure around your ankle and less pressure on your legs. These stockings are not the same as the stockings you often see advertised or sold in the store. Insurance will cover the cost of your compression stockings but you need your doctor to have written a prescription. Your doctor will indicate what compression level you need to acquire.

Also Available:

Orthopedic Supports & Braces

Orthopedic supports and braces are medical devices designed to address musculoskeletal issues; they are used to properly align, correct the position, support, stabilize, and protect certain parts of the body (particularly the muscles, joints, and bones) as they heal from injury or trauma.

These medical devices are often prescribed for the patient to wear during the process of recovery and rehabilitation.

Many specialized healthcare fields use orthopedic braces, including those concerned with rehabilitating and preventing injuries, post-operative care, osteoarthritic care, and more. A qualified medical professional can determine what type of orthopedic brace is ideal for the patient, as well as the fit, type of support, function, and level of stability or protection.

Orthopedic devices fall under the medical specialty of orthotics, a field that involves the design, manufacture, and application of orthopedic braces and other similar devices that are used outside the patient’s body to modify or improve the function and structure of the affected muscles and bones.

It is important to note, however, that orthopedic braces should not be worn without the advice or recommendation of a doctor and an orthopedist, who is a clinician responsible for prescribing, manufacturing, managing, and monitoring orthopedic braces and other orthoses.

Orthopedic braces can be used in various ways. They can be prescribed to stop limbs, specific segments of the body, or joints from moving for a pre-determined period. This can be very important in facilitating proper recovery and positioning as the affected body part heals. Braces are often recommended for restricting and assisting general movement, removing weight from healing or injured joints and muscles, and correcting the shape and function to reduce pain and facilitate improved mobility. Patients who have suffered from fractures or broken bones can also be prescribed orthopedic braces to aid in musculoskeletal rehabilitation.

Orthopedic braces are generally divided into two categories, depending on the location of their application: upper and lower limbs. Braces on the upper limb can be applied to the shoulders, collarbones, arms, elbows, wrists, hands, and fingers. Lower limb braces, on the other hand, can be fitted over the feet, ankles, knees, and legs. Braces can also be prescribed, designed, and manufactured to correct spinal position in patients with scoliosis (common designs are known as the Boston Brace, the Milwaukee Brace, and the Charleston Bending Brace).

Treatment & Therapy

Massage Therapy

Massage therapy is performed by Registered Massage Therapist; it is manual management of soft body tissues to promote relaxation of the body and to enhance a person’s health and well-being. Massage helps to support blood circulation to lessen the pain for therapeutic purposes.

Massage therapy has many physiological effects on different systems of the body. Massage involves 3 main treatments such as effleurage (stroking and gliding), petrissage (kneading), and tapotement (percussion). People want massage therapy for relaxation or depend on their health conditions. A typical massage therapy session is usually between 30 and 60 minutes. A massage therapist will assess the patient and will review medical history, lifestyle, and symptoms.

Swedish massage

Swedish massage therapy is the most common type of massage. This kind of massage uses different types of methods to relax muscles, reduce pain, improve circulation, and reduce joint stiffness.

Swedish massage is good for those who have back pain, inflammatory conditions such as arthritis and tendinitis, headaches, and migraines and have post-surgery and post-surgical rehabilitation.

The purpose of Swedish massage is to enhance blood circulation and to remove toxins from the muscles.

Aromatherapy massage

An aromatherapy massage is a massage treatment using essential oils to treat disease.

Aromatherapy is a method that helps boost your mood, lessen the strain, and promote better health. It works by riveting essential oils into your skin and blood. When you inhale essential oil fragments, they transmitted to the brain structure and affect heart rate, stress level, blood pressure, breathing, memory, digestion, and the immune system.

Benefits of Aromatherapy massage are can reduce mental stress; relaxation of tired muscle, control blood pressure, strengthening the immune system, toxin removal, and fights negative feelings.

For inquiries and appointments, call us at 289-597-8999 or email us at

Other Services:

Custom-Made Orthotics

Orthopedic/Orthotic Shoes/ Compression Stockings/ Custom Knee Braces

The Proactive Health Care Team Scarborough has 1 chiropodist on staff, one of which is Clarissa De La Cruz (foot Specialist). The Clinic is using a computerized Laser Scanner and gait analysis to evaluate the need for orthotics and orthopedic shoes as well as a full orthopedic evaluation, static and dynamic evaluation, and casting.
Custom knee braces are custom devices that help to offload the inner or outer component of a painful, arthritic knee.


Orthotics are custom fabricated with sufficient arch filler to provide total contact, alleviating pressure points and reducing fiction. It is fabricated from a positive model of the patient’s foot. The fabricated device is ground to the correct thickness to ensure that it is perfectly fit with the patient’s footwear. The custom orthotic supports the arch and unloads stress at the forefoot while sitting naturally in the shoe.

Orthopedic Shoes

Orthopedic shoes are designed to relieve pain in your feet, lower back, and knees. These comfortable footwears feature extra cushioning for support as they protect against the long-term effects of standing or walking on hard surfaces all day. Not only do orthopedics keep our bodies free from debilitating aches but it helps increase productivity by increasing blood flow throughout entire regions like extremities including hands and arms too!

Compression stockings/socks

Compression stockings can be used to help prevent or reduce the amount of swelling in your legs and feet. They are most often prescribed by physicians for those who suffer from chronic venous insufficiency, which is a condition where blood pools in the leg veins due to weakened vein walls that make it difficult for them to return circulation back up into the body. Compression stockings work with gravity so they have an airtight seal around your lower half similar to how gloves might fit tightly against each other when you put one on over another. With this type of compression, there will not only be less pressure at points along with our circulatory system but also increased oxygenation as well because more blood flow means better delivery!